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Patient Form - Appendices

Appendix 1: Consultation Fees And Terms & Conditions


Optometrist Fees

- have been allowed to be set for their cost structures by Medicare since 2015 because Medicare benefits were NOT enough to cover the costs of professional eye examinations.

- based on Medicare, Optometry Australia, and Reference Guide.

- vary because every case is different and requires different tests, equipment, and amount of time.

- For DUTY OF CARE, essential tests/procedures are recommended based on INDICATIONS and PROFESSIONAL GUIDELINES;  declining them is at your own risk and releases us from any claims and liabilities, including sight- and life-threatening conditions.

- Medicare Card holders: fees will be bulk-billed to Medicare when eligible; gap payments will be informed first during the consult if any.

- Non-Medicare Card holder: the fee starts from $69.



- might fluctuate or change even within days due to eye or visual pathway disorders, e.g., dry eyes, diabetes, cataracts, corneal, macular, and brain disorders.

- Optical prescriptions should be issued after eye health examination according to government guidelines.


* Please silence your mobile & don’t touch your eyes during testings. 

* Family and companions should sit in the consult for information because the process cannot be repeated.

* Fees are due at the time of services; costs and expenses for recovering accounts will be incurred.

* Orders cannot be amended or cancelled. Payments are non-refundable.

* Costs and expenses of actions over unwarranted complaints and reviews will be sought. 

* Surcharges apply to Buy Now Pay Later (due to 5 to 13% commission).


Appendix 2: For Your Consultation Preference


Every case:

- is different even with the same symptoms or signs for the same patient.

- Some vision and eye health problems cannot be diagnosed and managed without Specialty/Long consultations.    


Our experienced optometrist (therapeutic endorsed with different specialties):

- will need to understand your case and concerns before he can tell you the tests, duration, and costs required.

- starts with a fully covered bulk-bill consultation and you’ll be informed if any specialty or long consultation is needed.

Medicare Benefit for Initial Comprehensive Consultation

                                                   Last Optometric Examination                                          Last Optometric Examination

                                 Age           36+ months            <36 months                        Age           12+ months            <12 months

                                 <65                   $62                             $31                                65+                   $62                             $31


Many other practices:

- provide only the fully covered bulk billed standard consultations (no gap payment) which are often brief, have insufficient time, expertise, and equipment to address and solve problems, and without reports.

- often refer cases to other private practitioners, e.g., eye specialists who usually have long waiting periods, e.g. 2 months, and are more costly. Sometimes, the referred practitioner might not be the best person to solve your problems.


Emergency departments:

- Waiting time can be many hours with many sick people around.

- Non-critical cases could be referred back to private practices.


Public hospital outpatient clinics:

- Mainly for critical cases with low income.

- Waiting period can be many months; hard to change appointments.

- Some practitioners might be interns on training; do not allow patients to choose practitioners.


Appendix 3: For Your Product Preference



- last for 1 to 3 years usually depending on the quality and how well you care for them. They might be used up to 16 hours daily; visual and physical comfort are crucial for satisfaction.

- Different qualities, from the lowest prices to the best quality, to suit your needs, requirements, and budget for satisfactory outcomes. Options are recommended for avoiding dissatisfaction with basic lenses.

   - Budget products have limited options.

   - Premium products have advanced options to maximize visual clarity, comfort, durability, and eye health protection.

* Discounters often advertise their cheapest products with the lowest qualities and minimal services.

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