Glory Eyecare Optometrists

Patient Form - Appendices

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Appendix 1: Optometrist Consultation Fees

 

- Fees: Set by practices since 2015 due to limited Medicare benefits, varying by complexity and tests.

- Essential tests: Follow guidelines to detect sight or life-threatening risks; declining releases us from liabilities.

- Medicare Holders: Bulk billing available, gap payments discussed.

- Non-Medicare Holders: Fees start at $79.90.

 

Vision

- Vision: Can fluctuate/change rapidly due to dry eyes, diabetes, cataracts, corneal, macular, and brain disorders.

- Prescriptions: Issued after essential tests and a thorough eye health examination per guidelines.

 

Guidelines

- Mobile phone: Silence.

- Eye touching: Avoid.

- Family and friends: Join the consultation, as it cannot be repeated.

- Options: Select carefully to avoid regret.

- Payment: Due at service; unpaid accounts incur recovery costs.

- Prescriptions / Referral / Reports: Released after accounts settlement; might take up to 1 week to complete.

- Orders: No changed/cancellations.

- Refunds: Non-refundable.

- Complaints: Costs pursued for unwarranted complaints and reviews.

- Surcharges: Apply to Buy Now Pay Later (commission 5-13%) and American Express.

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Appendix 2: Consultation Preferences

 

- Unique Cases: Even present similar symptoms or signs.

- Specialized Consultations: Essential for accurate diagnosis and management of complex conditions.

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* Service Options From Us to Suit Individual Case Complexity, Requirements & Budget:

1. BASIC: Bulk-billed & fully covered only; unable to afford essential services, so none will be offered.

2. ESSENTIAL: Offer solutions for current concerns only, excluding unexpected sight- & life-threatening emergencies.

3. OPTIMAL: Essential services plus assessments for the unexpected emergencies. (*Recommended if unsure.)

4. PREMIUM: Best holistic outcomes for now and the future, with costs being secondary.

 

Our experienced optometrist (therapeutically endorsed with various specialties)

- Always begin with a bulk-billed consultation in each visit.

- Will assess your case to determine essential tests and costs if ESSENTIAL Services or above is selected.

 

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Medicare Benefit for Initial Comprehensive Consultation

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                                                   Last Optometric Examination                                          Last Optometric Examination

                                 Age           36+ months            <36 months                        Age           12+ months            <12 months

                                 <65                   $64                             $32                                65+                   $64                             $32

                                                                                                

Many Other Practices

- Offer BASIC brief, fully covered consultations, lacking time and expertise for satisfactory resolutions and reports.

- Refer patients to private specialists, leading to long wait times (e.g., 2 months) and higher costs (e.g. initial consultations $250–$360, follow-ups $150–$250, plus extra fees for scans/tests, etc).

 

Emergency Departments

- Wait times: Often several hours with many sick patients.

- Non-critical cases: May be referred back to private practices.

 

Public Hospital Outpatient Clinics

- Serve: Critical cases with low income.

- Waiting Periods: Several months, limited appointment flexibility.

- Patients: May face inexperienced practitioners, cannot choose doctors.

 

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Appendix 3: Product Preference

 

Spectacles

- Lifespan: Typically 1 to 3 years; worn up to 16 hours daily, making visual and physical comfort crucial.

- Discount Retailers: Advertise low prices for minimal services and inferior BASIC quality, often upselling in-store.

- Options from us:

1. BASIC products only, no visual comfort and durable options.

2. ESSENTIAL products for visual comfort and/or durability.

3. PREMIUM products for the best outcome, with costs being secondary.​​

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