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Our COVID-19 Response

The health, safety and wellbeing of our patients is our continuing priority

Optometric services are allowed under the current COVID-19 lockdown laws. Currently, our practice is still open during our normal hours to provide essential services, including urgent consultations and dispensing of spectacles and contact lenses. We also introduce our new Telehealth consultation service via phone or video. Appointments can be booked via phone 9343 0278, email or online on during our opening hours.



Due to the current COVID-19 pandemic, we would like to reassure that we are taking every necessary precaution to reduce and hopefully eliminate any risk during our patients visits to our practice.  If the patient feels safe to travel to our practice and they are not classed as high risk or require essential optometric services, please see the following measures we have put in place to minimise their risk:

  • Confirming with patients during pre-appointment attendance calls that they are not COVID-19 compromised due to travel, contacts or illness

  • Each patient to wash or sanitise hands and wear a mask upon arrival

  • Wiping down all chairs, doors, surfaces and equipment with medical grade disinfectant after each patient use

  • Operating a ‘same seat only’ policy. Each patient is given a piece of paper to indicate their seat until their departure from the clinic ensuring nobody else sits there in the interim

  • Patients instructed to be seated at least 1.5 meters apart to maintain social distancing

  • Staff members working from home where possible

  • Staff to wash or sanitise hands after arrival and departure of each patient

  • Staff wearing masks

  • Dr Cheng wear protective mask and eyewear, and has a shield separating himself from the patient during eye examination when using slit lamp


We have limited stock of quality medical masks, eyewear and hand sansitiser for sale. The masks were tested and manufactured by a sansitised lab in Hong Kong. The hand sansitiser is made in Australia with World Health Organisation formula.


#STOPTHESPREAD with these handy tips!

Follow these tips from the World Health Organization to keep yourself safe and help contain the spread of the virus.

1. Wash your hands with soap and water for 20 seconds.
2. Avoid touching your face, eyes, mouth, nose and used masks.
3. Avoid contact with people who are vulnerable. And if you can’t, wear an appropriate medical mask.
4. Cover your cough with the bend of your elbow.
5. Disinfect surfaces you regularly use.
6. If you feel unwell, stay at home and call your healthcare provider.
7. Only share information from trusted sources.

Other COVID-19 resources can be found on



Thank you for your understanding during these tough times.  We remain optimistic and hope with the correct care and sanitation in the community, we can fight this together!

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