Alexander Heights
Ph (08) 9343 0278 or 0422 710 020

OPENING HOURS
Mon ~ Fri: 10am - 5:30pm
Sat: 10am - 5:00pm
(Some Sat: 10am - 1pm)
Sundays & Public Holidays Closed
Other Times By Appointment
Referrals
Last updated 5 Apr 2025
A1. Why Full Eye Exams Are Needed for Referrals?
Short answer: Full exams find hidden problems & meet medical requirements for referrals.
✔ Eye health screenings for prescriptions aren't full exams – not enough for diagnosis and management of eye conditions
✔ Medicare/insurance rules – Requires documented medical need
✔ Early detection saves sight – Finds glaucoma, diabetes, retinal issues
✔ Better specialist care – Provides complete health data for treatment
Thorough exams protect your vision and health.
A2. Eye Health Screening vs. Full Optometric Exam
Short answer: Eye health screenings focus on prescriptions and are limited in their ability to detect diseases and diagnose issues. Full optometric exams provide a thorough eye health assessment and ensuring proper treatment or referrals.
Vision Tests & Eye Health Screening Full Optometric Exam
Purpose Quick check, often for prescriptions Comprehensive eye and vision health evaluation
Duration 15–30 minutes 30–60 minutes
Includes Prescription? Yes, typically for glasses or contacts Yes, with detailed refraction to determine exact prescription
Checks for Diseases? Limited or none Yes — glaucoma, cataracts, retinal issues, etc.
Pupil Dilation? No Often, to examine internal eye structures
Medical History? Not typically Yes, full health and vision history considered
Diagnostic Capability Minimal Full diagnosis and management of eye conditions
Follow-up/Plan? Not provided Yes, with tailored treatment or management plans
A3. Why Different Eye Exams Are Needed for Different Eye Conditions?
Short answers: Your eyes need different tests to protect different parts and functions of your vision.
1. Different Problems in Different Places
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Glaucoma harms the optic nerve (back of eye)
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Macular diseases damage central retina
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Diabetes affects blood vessels
2. Each Needs Special Detection Tools
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Glaucoma - Eye pressure, optic nerve scans & side vision tests
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Macular diseases - Central retinal scans & grid tests
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Diabetic damage - Dilated exam & retinal imaging
3. Early Detection is Critical
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Glaucoma: 40% of vision can be lost before you notice
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Macular: Treatment works best before symptoms start
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Diabetes: Changes begin 5-10 years before vision problems
A4. Why Optometrists Must Follow Government and Professional Guidelines?
Short answer: Law + Safety + Trust.
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Legally must – AHPRA registration, laws & Medicare billing.
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Patient safety – Correct diagnoses & care
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Quality care - Medicare/PBS standards.
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Trust - Professional ethics & reputation
A5. Benefits to Patients When Optometrists Follow Guidelines
Short answer: Healthier eyes, proper care, lower costs & confidence.
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Accurate care – Fewer errors in diagnosis/prescriptions
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Quality treatment – Proven methods for eye conditions
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Privacy protected – Secure handling of health data
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Affordable access – Smooth Medicare/PBS claims
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Trustworthy service – Nationally approved standards
A6. Risks of Ignoring Optometrist's Advice
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Permanent vision loss
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Worsening eye disease
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Chronic discomfort
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Costlier treatments
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Missed health warnings
Protect your sight - follow professional advice.
Glaucoma
B1. Why are Complete Exams for Glaucoma needed for Initial and Ongoing Management?
1. Early Detection is Critical
Glaucoma often progresses without symptoms. A full glaucoma workup is the only way to catch it before vision is lost permanently.
What We Check:
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Eye pressure (tonometry) ~ 5–10 mins
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Optic nerve health (OCT or special imaging) ~10 mins
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Side vision (visual field test) ~10 mins
2. Medicare/Insurance Requirements
Valid referrals must include:
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Exact eye pressure readings
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Images of the optic nerve
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Visual field test results
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Comparisons from previous visits
3. Ongoing Care is Key
Glaucoma can change over time. Regular full exams help us:
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Track how fast it’s progressing
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See if treatment is working
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Adjust care when needed
4. Helps Your Eye Specialist Help You
Complete information allows specialists to:
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Quickly see how urgent your case is
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Plan the best treatment
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Focus on what matters most for your eyes
B2. Process for Glaucoma Referral
Glaucoma referral by an optometrist in Australia follows a structured process but keep on evolving. The number of visits can vary depending on the case.
Visit 1 – Initial General Exam
Optometrist checks:
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Eye pressure (tonometry)
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Optic nerve (ophthalmoscopy; OCT if time allows)
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Visual field (1st test if time allows)
If findings are suspicious, they may: -
Flag as a glaucoma suspect
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Refer emergency cases immediately; schedule additional tests for non-emergency cases.
Visit 2 – Glaucoma Workup
May include:
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Repeat eye pressure
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Repeat visual field (1st or 2nd test)
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OCT scan if not done
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Gonioscopy (if available) ~ 15 mins
Visit 3 – Confirmatory Testing & Referral
May include:
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Repeat eye pressure
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Repeat visual field (2nd or 3rd tests)
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Analyse all the information and make a decision for referral or monitoring
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Visit 4 might be needed to repeat the 3rd visual field (Medicare changes from 1 March 2025)
Helps confirm risk and reduce false positives.
If glaucoma is confirmed or still suspected:
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Referral to ophthalmologist (urgent, semi-urgent, or routine based on severity)
🔁 Summary:
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Minimum visits before referral: 1 (emergency cases)
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Typical: 2–4 visits before referral (non-urgent and glaucoma suspect cases)
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Referral to: Ophthalmologist, often through shared care
💡 Notes:
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Medicare covers repeat visits if clinically needed
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Even with a referral, specialists may do more tests
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Confirmed cases often continue in shared care between optometrist and ophthalmologist
Fees
C1. Why Optometrists Charge for Referrals After Bulk-Billed Eye Tests (Australia)?
1. Medicare Restrictions
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Bulk billing (Items 10910/10911) covers medically necessary exams—not routine vision checks or referral documentation.
2. Separate Services
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Bulk-billed: Eye health check (e.g., glaucoma screening)
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Private fee: Referral-related work like OCT, visual fields, reports, and clinical interpretation
3. Supported by Optometry Australia
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Charging a reasonable fee for non-Medicare services reflects professional time, expertise, and equipment use.
4. Patient Benefits
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More accurate referrals
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Helps avoid unnecessary specialist costs
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Provides detailed info to ophthalmologists for better care
“We bulk-bill what Medicare allows and charge fairly for the additional care needed.”
Good to Know: Early detection often reduces overall costs—and protects your sight.
C2. Optometry Referral Fees in Australia
(Source: Optometry Australia & MBS 2024)
1. Medicare vs Private Services
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Bulk-billed (covered):
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Item 10910: Medical eye exam (e.g., for glaucoma, diabetes)
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Item 10918: Follow-up review
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Privately charged (not covered): Market rates
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Routine vision test: $60–$70
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Referral prep: $80–$180 (depends on complexity)
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Includes OCT (10 mins), visual fields (10 mins), interpretation and specialist reports (15mins)
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2. Fair Fee Guidelines (Market Rate)
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Based on ~$250–$300/hour (allied health standard)
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Simple referral (15 mins): $80 (gap)
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Complex case (e.g., glaucoma): $100–$180 (gap)
Service Market Private Gap Fee Medicare
Routine vision test (no health check) $60–70 ❌ No
Bulk-billed medical eye exam (Item 10910) $0 ✅ Yes
Glaucoma referral (with tests) $120–180 ❌ No
Fees reflect time, skill, equipment use, and market rates which change with inflation.